"During our challenges last week, you and your team responded with a sense of urgency that is often not seen in our industry. Merrimac continues to act as if the APICS systems were our own. For that I am grateful. Your team demonstrates dedication, responsiveness, and perseverance, whether it's on-hours, off-hours, and even the weekends. Because of your commitment to APICS' success, I believe the problems over the past two weeks have been migrated beyond what they could have been. In the end we are left with a better service capability. Thank you, again, for your continued support!"